Support
We answer every message within 24 hours.
Email jpjewell0703@gmail.comBooking and tickets
Your tickets and club memberships live in the Tickets tab. Open one to see the QR code the host scans at the door. If a host allows refunds, you can cancel from the same screen up to 24 hours before the event starts.
Payments and payouts
Payments are processed by Stripe. Prices you see include our 10% + $0.30 service fee, itemized at checkout; sellers receive their full listed price, released at check-in or when the event ends. To get paid, connect a payout account under Profile → Seller dashboard.
Reporting and blocking
Every listing has a Report button, and you can report or block a user from their profile — blocking hides their listings and chat messages from you. We review every report and aim to act within 24 hours, removing content that violates our Terms of Service.
Account and data
You can delete your account at any time from the bottom of the Profile tab. This removes your profile, listings, and saved data, and cancels any upcoming bookings you made. See our Privacy Policy for what we collect and how long we keep it.
Still stuck?
Email jpjewell0703@gmail.com with your account email and, if it's about a booking, the listing name. Communly is operated by SIGMA SIGMA HOLDINGS LLC.